Privacy Policy

1. Information We Collect

We collect information that you provide directly to us, including:

  • Personal Information: Name, email address, phone number, shipping and billing address, payment information
  • Account Information: Username, password, and preferences
  • Transaction Information: Details about products you purchase, returns, and exchanges
  • Communication Information: Records of correspondence when you contact us

2. How We Use Your Information

We use the information we collect to:

  • Process and fulfill your orders
  • Send you order confirmations and updates
  • Respond to your comments, questions, and requests
  • Provide customer service and support
  • Send you marketing communications (with your consent)
  • Improve our website and services
  • Detect and prevent fraud
  • Comply with legal obligations

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

  • Service Providers: We may share information with third-party service providers who perform services on our behalf, such as payment processing, shipping, and data analysis
  • Legal Requirements: We may disclose your information if required to do so by law or in response to valid requests by public authorities
  • Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred

4. Data Security

We implement appropriate technical and organizational security measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.

5. Your Rights

You have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Object to processing of your information
  • Request restriction of processing
  • Data portability

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent.

7. Children's Privacy

Our service is not intended for children under the age of 13. We do not knowingly collect personal information from children under 13.

8. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at glowifystore333@gmail.com or Jemimah Rd,Kahawa Wendani