At Glowify, we value our customers and always here to help.
If you have any question about your order, our products or our store policies, please reach out to us.
Email: glowifystore333@gmail.com
Phone/Whatsapp: +254114602177
Location: Based in Nairobi, Kenya - Proudly serving customers worldwide.
Glowify is a premium online store focused on offering high-quality, carefully selected products designed to elevate everyday living. We prioritize quality, aesthetics, and customer satisfaction in everything we do.
Absolutely. Glowify is a registered and professionally managed e-commerce brand. We operate with full transparency and secure systems to protect our customers and their purchases.
Simply browse our store, select your desired product, choose the correct options (if applicable), and proceed to checkout. You’ll receive an order confirmation email once your purchase is successful.
We accept secure online payments through trusted payment providers, including:
PayPal
Credit & Debit Cards
Other secure payment gateways displayed at checkout
All transactions are encrypted and protected.
Glowify ships both locally(U.S) Available shipping destinations will be shown during checkouts.
Delivery times vary depending on your location.Local Orders: 2–5 business days
Please note that customs or courier delays may occasionally affect delivery times.
Orders are processed quickly to ensure fast delivery. If you need to modify or cancel your order, contact us within 12 hours of placing it. Once processing or shipping begins, changes may not be possible.
Once your order is shipped, you’ll receive a tracking number via email or SMS. You can use this to monitor your shipment in real time.
We accept returns on eligible items within 7 days of delivery, provided:
The item is unused
In its original packaging
In resalable condition.
Certain products (such as hygiene or clearance items) may not be eligible for return.
To request a refund, contact our support team with your order number and reason for return. Once approved and received, refunds are processed within 5–10 business days.
Yes. Every Glowify product is carefully vetted for quality, functionality, and design before being added to our store.
You can reach us via:
Email: glowifystore333@gmail.com
Contact form on our website
Our support team typically responds within 24–48 hours.
Support
Typically replies within an hour